Privacy Policy
Last updated: July 13, 2026
The short version
We collect what we need to run Toolbelt for you — your account email, your business details, and the estimates you create. We don’t sell your data, we don’t sell your customers’ data, and we don’t spam anyone. If you want your data gone, email us and it’s gone.
What we collect
- Account data — your email address and password (stored hashed; we never see it), or a magic-link login.
- Business data — the company name, trade, logo, license number, contact details, and default rates you enter so they appear on your estimates.
- Estimate data — the job descriptions, line items, and customer contact details you add to an estimate. Your customers’ details are used only to render and send that estimate on your behalf.
- Usage data — cookieless page analytics (Umami and Vercel Analytics), plus advertising and analytics measurement (Google Analytics, the Google Ads tag, the Meta Pixel) so we know which ads work. That last group is opt-in in the EU, UK and Switzerland and can be switched off anywhere from our cookie policy.
How the AI works with your data
When you type a job description, we send that text to Anthropic’s Claude API to draft line items. The text is processed to generate your estimate and is not used by us to train AI models. Don’t paste anything into a job description you wouldn’t put on the estimate itself.
Who we share it with (our processors)
We run on a small set of services, each seeing only what it needs:
- Supabase — database, authentication, and file storage (your logo).
- Stripe — payments. Your card number never touches our servers.
- Resend — sends estimate emails you trigger and account emails.
- Anthropic — AI drafting of line items from your job description.
- Vercel — hosting and cookieless analytics.
- Umami — cookieless page analytics.
- Google — Analytics and ad conversion measurement.
- Meta — ad conversion measurement for Facebook and Instagram ads.
We never sell your data or your customers’ data to anyone. No exceptions.
Cookies
We use the cookies needed to keep you logged in, plus Google and Meta measurement tags you can refuse or switch off at any time. No third-party data brokers, no cross-site tracking networks. The full list, and the switch, are in the cookie policy.
Pages your own customers see — the estimate you send them to sign, your lead form — carry no advertising or analytics tags at all.
Your rights
You can export or delete your data at any time — email support@crewcraftapp.com from your account address and we’ll handle it within 30 days. Deleting your account removes your business profile, estimates, and logo from our systems (payment records are kept as long as tax law requires).
Changes
If we change this policy in a way that matters, we’ll email you before it takes effect. The date at the top always tells you when it last moved.
Questions? Email support@crewcraftapp.com — a person answers, within 24 hours.